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email confirming cancellation of new order not received

Iwonka52
First Timer
Private Message TalkTalk
Message 3 of 3

Was given a cancellation number on the phone but still no confirming email and  my account not showing the cancellation 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Iwonka52

 

I can confirm that the account is cancelled. 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Staff will not be back before Tuesday, @Iwonka52.

 

Maybe phone or use Chat for support for more immediate help (after 9am on Saturday).

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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