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i am unable to login to my account

mikem6
Visitor
Private Message TalkTalk
Message 4 of 4

i am unable to login to my account i get a blank page with a cookie symbol

i have tried many things including restarting my pc. i can open the account on my iphone

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3 REPLIES 3

mikem6
Visitor
Private Message TalkTalk
Message 2 of 4

Thanks Arne , it's done the trick. I've been tearing my hair out over the last 2 days, and the Chat line was useless and kept going round in circles. Thanks again.

 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi mikem6

 

Clear the cookies and cache on the browser,  disable any pop up, ad  blockers. 

 

Try a different browser on the PC. 

 

Let us know how it goes. 

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