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tv and telephone

scottandanne
Chatterbox
Private Message
Message 6 of 6

Hi

 

Was just wondering if you took off the tv and telephone would this break ur contract?  are they classified as add ons so won't affect breaking contracts are u allowed to try take them off without breaking contracts, u wouldn't need a new one.  Im assuming its only broadband thats the main part of package and the other things tv and telephone are add ons is that correct

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5 REPLIES 5

Message 1 of 6

Hi scottandanne

 

Just to confirm removing TV or any boosts will not change your contract.

 

Regards

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Message 2 of 6

It's fine to remove the Anytime Calls boost, @scottandanne.

 

Just remember that, other than Talktalk Customer Service numbers and the usual free 0800 etc numbers / emergency nos and other Talktalk customers (if you know your friends/ family use TT, and only up to 3 hours), normal landline calls would be charged at 24p per minute. So you need to be sure that you are going to keep phone calls from the landline to a minimum for the bills not to build up. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

scottandanne
Chatterbox
Private Message
Message 3 of 6

thanks for ur prompt replies arne and ferguson.  So if i remove the tv part it doesnt affect the contract to much,  regarding the phone line, i dont mind having the phone line, but theirs a bit in the add ons which currently discounted at £8 going up to £16 in January which gives u the option to tick off the box its called unlimited call boosts,   so if i took that off it won't affect the contract much again as im still paying for the line rental and broadband

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi scottandanne

 

Basic packages are Line rental/broadband and phone, and cant be separated, TV can be removed by customer services.

 

Only If you are in a Full fibre area you can take the Broadband service without a phone line. 

ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

The TV service can be cancelled at any time. The phone service is bundled into your package at no extra charge, there are no costs involved unless you actually make any calls. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.