Hi. Trying to accept the upgrade offer of 128mpbs speed for £28 but when accept it, it trys to add £4 for TalkTalk TV which cannot de-select.. is this offer conditional on you taking/paying £4 for the TalkTalk TV service? I definitely don't pay for that current. Thanks.
Use Chat, if you want a written record, or phone 03451 720046 during business hours, @lordmarchington, and spell out that you don't want the TV services.
Also ask them whether there are any admin / change of contract charges that they might have forgotten to mention.
Links to Chat can be found from here: