For queries about your TalkTalk broadband service.
on 05-07-2023 07:58 PM
Is it possible to "arrange for Wi-Fi optimisation technology to be switched off" on my line please?
on 07-07-2023 09:54 AM
Hi @Adam1978
Please can you create a new thread/topic on the Community, we can then turn the WIFI optimisation off for you.
Thanks
Debbie
on 07-07-2023 09:54 AM
Staff can do this for you, @Adam1978, you can't do anything yourself other than leave the router on meanwhile.
Normally best to start your own topic.
on 07-07-2023 09:39 AM
How do you turn off WIFI optimisation as I have set the router to channel 11 and 24 hours later it reverts back to channel 1 which both my neighbors are using
on 07-07-2023 06:11 AM
Hi emmetta
How's the connection been since the WIFI optimisation was switched off?
Thanks
Debbie
on 06-07-2023 06:56 AM
Hi emmetta
I've switched the WIFI optimisation off as requested, please let us know how the connection compares.
Thanks
Debbie