For queries about your TalkTalk broadband service.
on 11-04-2022 10:36 AM
Hello,
I am having issues with accessing my work VPN. It worked fine for two years while I was working from home and then it would not let me connect. I have spoken with the IT team at my work and they recommended I get a new router. I have spoken with talk talk several times and eventually got a new router sent out. The issue is still going on and I'm looking for help. I have tried turning the firewall off but its still not working.
looking for any help as it is starting to hinder my work as I have to constantly tethering from my phone.
thanks
Siobhan
on 12-04-2022 06:48 AM
Hi Siobhan
Thank you 🙂
I've made a change to your firmware on the router, please can you retest and let us know how the connection compares?
Thanks
Debbie
on 11-04-2022 04:10 PM
Hello Debbie,
I have updated it now and put my phone number in:)
thanks
siobhan
on 11-04-2022 01:32 PM
Hi Siobhan
I can't see the landline number in your Community Profile sorry, please can you add this again?
on 11-04-2022 01:23 PM
Hi Debbie,
thank you for getting back to me so quickly. I will add that on just now.. I have added my talk talk account number on.
thanks
Siobhan
on 11-04-2022 01:13 PM
Hi Siobhan
I'm sorry to hear this.
Please can you add your TalkTalk landline number to your Community Profile, I can then take a look at this for you.
Thanks
Debbie