We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Address unavailable when checking out

molliesd
First Timer
Private Message

on ‎04-08-2022 08:41 AM

Message 2 of 2

Hi,

 

I have recently moved into a flat (within a block of flats), and I am trying to establish broadband there.

When going through the TalkTalk checkout, my address isn't provided as an option for the engineer to visit.

Other flats in the building are provided, but not all of them, and not mine. The address comes up when initally seeing if I can get TalkTalk, is within the Royal Mail system, and the Openreach system. The building is not new either, at least 10+ years old.

 

Any suggestions? As we are just trying to buy broadband from you and we cannot!

 

 

 

 

0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎04-08-2022 11:22 AM

Message 1 of 2

Hi Mollie

 

Give our Sales teams a call directly and they can help you place the order.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2024