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Broadband help

For queries about your TalkTalk broadband service.

Address

Hyperr
First Timer
Private Message

on ‎23-02-2023 08:35 AM

Message 3 of 3

How I can contact anybody on phone ? I would like change my address. I’ve tried ring on number but is all the time busy

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎28-02-2023 11:32 AM

Message 1 of 3

HI Hyperr

 

This needs to be completed by the homemove team, if you cant complete this in My Account, please call   03451720088  and ask to be transferred to them.  

 

Sorry for any inconvenience caused 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎23-02-2023 09:48 AM

Message 2 of 3

There is just the one number, and opening hours for various departments are listed here, @Hyperr.

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

You might find it simpler to use Chat, and then you know that they have it in writing. 

 

Is it actually a simple correction of an error in your address?

 

If it's a house move, you need to contact this team, as that is a more complex matter:

 

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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