Broadband help

KrystianP · ‎08-01-2022

Hello, Im still waiting for Alexa Voucher. Can someone check that for me?

Arne-TalkTalk · ‎08-02-2022

@freddiej88

Can you start a new topic and also update you community profile.

Thank you

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freddiej88 · ‎07-02-2022

I am also in the same boat, I've been wasting my time being past around on the chat for over 2 hours. I have not received the Alexa or voucher. Is there anyone that can help?

KrystianP · ‎25-01-2022

No, still waiting.

SocialTeamJo · ‎25-01-2022

Hi KrystianP,

Have you received the voucher code since your last message?

Thanks,

Jo

ferguson · ‎23-01-2022

@KrystianP It has been a while, I will re-escalate this for you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

KrystianP · ‎23-01-2022

Is there any update? How long do I need to wait?

Arne-TalkTalk · ‎11-01-2022

Hi KrystianP

I will escalate this to the team responsible for the codes, asking them to sent it out ASAP.

Regards

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