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Broadband help

For queries about your TalkTalk broadband service.

Blocked web site

Colin412
Popular Poster
Private Message TalkTalk
Message 23 of 23

I wonder if anyone else is finding web sites now being blocked. We have used a music discussion forum https://www.amarkintime.org/forum/ for years and now we are unable to access it. Is this a stupid result of the Digital Safety Act being applied. Who decided to block this site and how do I get it reversed?

 

Can anybody help?

0 Likes
22 REPLIES 22

Mandisa-TT
Support Team
Staff
Private Message
Message 21 of 23

Thanks @fr8ys for assisting.

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fr8ys
Community Star
Private Message TalkTalk
Message 22 of 23

I can access this site.

 

Do you use home safe or kids safe?

 

If so it may be something to do with this. Try adding the domain to your whitelist if so, then close the browser and try again.

 

You might need to restart your router and or  device for this to take effect.

 

We have also seen sites blocked when malware has been detected by TalkTalk's servers.

 

If this doesn't work you could try changing your DNS servers on the router, but if you do this you will lose your Home safe protection as this relies on the TalkTalk DNS settings.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).