Blocked web site

[Colin412]

I wonder if anyone else is finding web sites now being blocked. We have used a music discussion forum https://www.amarkintime.org/forum/ for years and now we are unable to access it. Is this a stupid result of the Digital Safety Act being applied. Who decided to block this site and how do I get it reversed?

Can anybody help?

[Philile-TT]

@Colin412 Great news. Thanks for the update. 

[fr8ys]

Good news. Thanks for letting us know.

[Colin412]

Hi

Problem solved at last. The admin on the web site fixed something - I don't know what but everything is now back to normal.

Many thanks for your help. I have learned a lot from this!

Colin

[Colin412]

Hi

That did not work. They just sent me a text message

[fr8ys]

Have you recently installed any new programs?

Any anti virus or malware programs running? If so have the recently updated? Try turning them off briefly and trying again. If you connect then theses programs may be registering an issue with the site.

Also try turning any as blockers off.

[fr8ys]

I was connected to my home WiFi.

It opened on a Mark Knophler page.

[Colin412]

Hi

Rebooted several times.

Tried Duck Duck and Firefox to no avail.  When you opened the site on your phone were you connected to TalkTalk or a phone provider?

I can open the site on my phone (Talk Mobile) but not when connected to my home network(Talk Talk)

We have a work around using a free VPN but that does not solve the problem

The site admin is in head scratching mode at present!

Colin

[fr8ys]

Sorry it didn't work.

Did you reboot the Eero? If not try that.

Also did you re-enable the ad blocker as I find this caused me issues and I now have this off. 

Have you tried an alternative browser? I'm using Opera. 

Strange as it opens for me on my phone.

Hope it's a site issue, but if not then you will need to phone for more help as I'm out of suggestions, bar the above.

Good luck.

[Colin412]

Thanks that was a useful link. Unfortunately changing to Google setting s did not fix the problem . We have contacted the site admin. Maybe the problem is at their end as others are experiencing the same block.  I will let you know if it is resolved.  Meanwhile many thanks for your help.

Colin

[fr8ys]

Here is a step by step guide that may help.

https://support.eero.com/hc/en-us/articles/360059988432-Setting-up-custom-DNS-servers-with-eero

[fr8ys]

There is an advanced security heading on the home page that includes adblocker. If anything is set there to on, turn them off.

[Colin412]

I disable UPNp and Client steering. Should I Set anything else  off?

[fr8ys]

@Colin412 have you disable all advanced security settings first?

This should free up the fields to enable you to change them.

[sabelo-TT]

I understood that you are currently in use of our Full Fibre as you have mentioned. Fr this case, I will strongly advise for you to get in touch with our Full Fibre team using 03451720074 Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed 

[Colin412]

The option to change DNS seems to be greyed out.  ??

[sabelo-TT]

@Colin412, thank you for this as we will be waiting for feedback from you. 

[Colin412]

Hi

Thanks and yes you are correct about the login. I was thinking of a wi fi dongle!  Sorry!

I have tried setting kids to on and adding the web site to allow but that does not work unfortunately.

I will test the DNs option, 

Back soon!

Colin

[fr8ys]

The whitelist is only if you are using home safe.

I thought you had to use the phone app to access Eero. I've never been able to access mine via my PC.

Might be worth trying to change the DNS servers to Google using 8.8.8.8 and 8.8.4.4. 

[Colin412]

Also another odd problem

I used to be able to access the eero router from my desktop ( wired LAN) using 192.168.4.1   Now this is also blocked!

[Colin412]

Thanks fr8ys for you help.  I don't use kid's safe.  Up until this week we could access the site and as far as I know nothing has changed.

Where do I find the whitelist?