Are you out of contract? Your contract end date is shown in My Account.
Even if not and you want to discuss your payments, phone and ask for the loyalty team. They may be able to help, especially if out of contract as they may be able to offer you a better deal.
It's worth a call, especially if you are unhappy.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
