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Broadband help

For queries about your TalkTalk broadband service.

Broadband dropping

Max__6
First Timer
Private Message TalkTalk

on ‎20-01-2025 11:22 PM

Message 3 of 3

Hi my broadband has started dropping. I was trying to find out if I can get WiFi extenders or boosters from talk talk,. Is there anywhere I can order from the website or do I need to call.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎21-01-2025 06:47 AM

Message 1 of 3

Hi @Max__6 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎20-01-2025 11:40 PM - edited ‎20-01-2025 11:52 PM

Message 2 of 3

"Dropping" usually means intermittent loss of connection, @Max__6.

 

..... or dropping speeds.

 

Extenders / boosters deal with reach.

 

If there's no WiFi at the time from the router, they are not going to help. Do you mean it doesn't reach certain corners of the house but seems fine closer to the router?

 

Please complete your community forum profile details for Talktalk staff to identify your account. 

 

Go via your avatar; settings; ....add details in Personal Information. SAVE CHANGES.  

 

Staff will respond during the day. 

Gliwmaeden2, a fellow customer.

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