Broadband not working I have checked all advices on line Reported this last week and still the same

[ChippieAndrea]

Please send me a new router 

[Chris-TalkTalk]

Hi ChippieAndrea,

Can you please update your profile is Gliwmaeden2 has requested and well be happy to take a look at this for you

Chris

[Gliwmaeden2]

Please complete your community forum profile details, @ChippieAndrea, for Talktalk staff to identify your account. 

Go via your avatar; settings; drop down menu....add your Talktalk phone number or account number in Personal Information. SAVE CHANGES. 

Staff will respond during the day.