Broadband unstable DG8041 frequent errors and reboots

[markgw]

Hi,

Over the last few days, my Router has been frequently rebooting and all I can find in the logs is the message:
[Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: [0], Terminal:OTHER

This is now happening several times an hour and makes the service completely unusable.

I tried the chatbot tests and resets yesterday - but no difference.

Can someone help get this fixed please?

[Gliwmaeden2]

There's been an update to the software for that router which may be causing problems, @markgw.

Leave it on just now for staff to pick up your thread in the morning.