Broken router

[Hayman247]

Hi , my router has given up. No lights, no power. How do I go about getting a replacement router? Cheers

[Debbie-TalkTalk]

Hi Hayman247

I'm sorry to hear this.

I have ordered you a replacement router, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

[Hayman247]

Thank you, I've just filled all that out.

[Gliwmaeden2]

You need to complete your community forum profile details, @Hayman247, for staff to identify your account. 

Please add your Talktalk landline number in your personal information by going via your avatar/name; settings; launch profile wizard. 

Look out for a reply on here tomorrow.