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Broadband help

For queries about your TalkTalk broadband service.

Can’t log onto talk talk. No connection

Mrsevelynallison
First Timer
Private Message TalkTalk

on ‎24-05-2025 12:13 PM

Message 3 of 3

IP address cannot be found. Cannot log on to talk talk.

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2 REPLIES 2

amahle-TT
Support Team
Staff
Private Message

on ‎26-05-2025 08:14 AM

Message 1 of 3

Hi there @Mrsevelynallison, please confirm if you are still experiencing the issue?

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KeithFrench
Community Star
Private Message TalkTalk

on ‎24-05-2025 03:50 PM

Message 2 of 3

Please can you elaborate by answering these few questions:-


1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What package are you on?
3. If a new package, has this gone live yet?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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