Cancel my internet subscription
on 19-01-2024 05:21 PM
Message 3 of 3
I would like to cancel my INTERNET subscription.
How should I proceed?
Thank you
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2 REPLIES 2
on 22-01-2024 12:55 PM
Message 1 of 3
Hi Fade123
Sorry that you are leaving
You will need to call the loyalty team on 03451720088 The will be able to help.
Sorry for any inconvenience caused
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on 19-01-2024 06:03 PM
Message 2 of 3
If you are moving to another provider they can usually instruct TalkTalk to cancel your broadband.
However, if you just wish to give a month's notice you need to phone and speak to the loyalty team.Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
Even if you instruct a new provider, it would probably be best to phone to confirm you are leaving once you have placed the order.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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