Broadband help

Suede · ‎11-12-2023

I keep getting told I haven’t paid but I have cancelled my broadband

Arne-TalkTalk · ‎12-12-2023

Hi Suede

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

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fr8ys · ‎11-12-2023

When (date) did you give notice of cancellation?

Did you phone or use chat or...

Please advise.

Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

Suede · ‎11-12-2023

I originally was going to transfer my broadband to a new address but then cancelled it

fr8ys · ‎11-12-2023

So staff can look into this can you give details of how and when you cancelled please?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

Broadband help

Cancelled