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Broadband help

For queries about your TalkTalk broadband service.

Cancelling broadband

DS1984
First Timer
Private Message TalkTalk

on ‎26-10-2024 07:43 AM

Message 3 of 3

Where in my account can I cancel my broadband?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎28-10-2024 12:22 PM

Message 1 of 3

Hi DS1984

 

Cancellations have to be done over the phone, call the loyalty team on 03451720088 The will be able to help. 

 

Regards.

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fr8ys
Community Star
Private Message TalkTalk

on ‎26-10-2024 09:16 AM

Message 2 of 3

You can't.

 

You need to phone and speak to the loyalty team to give your notice to leave.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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