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For queries about your TalkTalk broadband service.

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Василь3
First Timer
Private Message TalkTalk
Message 3 of 3

I can't set up a move to a new home

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Василь3

 

I can see a homemove order has been placed on the account and the services in the new address are due to go live on 06/11/2024- And the services in the old/current address will be disconnected on 01/11/2024

 

Hope that helps. 
 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Have you tried the book my move link on this page?

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

 

If so whats the issue?

 

You can also phone to book the move.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).