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Broadband help

For queries about your TalkTalk broadband service.

Cannot log into my home broadband account abroad

Andrea1525
First Timer
Private Message TalkTalk

on ‎24-04-2024 08:56 AM

Message 2 of 2

Why am I unable to log into my account while abroad?

I have a home broadband contract  and Talktalk does NOT allow me to log in and check basic information online!?

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message

‎24-04-2024 09:10 AM - edited ‎24-04-2024 09:11 AM

Message 1 of 2

Hi Andrea1525

 

For security reasons we dont allow connections from outside the UK. This has been the case for many years,  

 

The only workaround option is to use a VPN. 

 

Regards

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