Skip to content

Broadband help

For queries about your TalkTalk broadband service.

Message 6 of 6

I have not been able to connect to our TalkTalk wifi since mid September on my work laptop. I have multiple calls with the IT dept and they said its nothing they have changed or can fix, and that talk talk have rolled out a firmware update that is creating the issue. Can this be revered for my account please

5 REPLIES 5

Staff

Message 1 of 6

I'm so glad to hear this, thanks for letting me know.

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

Message 2 of 6

Hi Debbie,

Yes that works now, thank you!

Staff

Message 3 of 6

Thank you 🙂

I've made a change to your router firmware, please can you retest?

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

Message 4 of 6

Hi Debbie,

I have added those now, thanks

Staff

Message 5 of 6

Apologies for this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences