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Broadband help

For queries about your TalkTalk broadband service.

Message 7 of 7

Hello

I have been unable to work from home due to the above issue which I understand is a known Talktalk issue, please can Talktalk advise if this is being fixed and the timescale for this as I will need to change broadband provider if you cannot provide facilities to allow me to work from home.

Vicki

6 REPLIES 6

Staff

Message 1 of 7

Ok, no problem 🙂

If you do experience any further issues then please let us know here.

Thanks

Debbie

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Message 2 of 7

Thanks, I'm working in the office currently but will check when I get home

Staff

Message 3 of 7

Is everything working ok now?

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Staff

Message 4 of 7

Thank you 🙂

I've made a change to your router firmware, please can you keep the router powered up whilst the firmware is updating.

Debbie

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Message 5 of 7

Done

Staff

Message 6 of 7

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look for you.

Thanks

Debbie

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