For queries about your TalkTalk broadband service.
6 hours ago
Hello
I have been unable to work from home due to the above issue which I understand is a known Talktalk issue, please can Talktalk advise if this is being fixed and the timescale for this as I will need to change broadband provider if you cannot provide facilities to allow me to work from home.
Vicki
3 hours ago
Hi @VickiL
Ok, no problem 🙂
If you do experience any further issues then please let us know here.
Thanks
Debbie
3 hours ago
Thanks, I'm working in the office currently but will check when I get home
3 hours ago
6 hours ago
Hi @VickiL
Thank you 🙂
I've made a change to your router firmware, please can you keep the router powered up whilst the firmware is updating.
Debbie
6 hours ago
Done
6 hours ago
Hi @VickiL
Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look for you.
Thanks
Debbie