Complaint Ref: CMP-692879 [ET-824318]

[Bannus]

Talk talk has not addressed my complaint instead they tried to pressure sell a different product and contract. They sent messages saying going to contact me at a certain time and date but never do. What should I do now please, never been treated like the before and been a loyal customer for years.

[Arne-TalkTalk]

@Davemartin please start a separate topic and we can start to investigate.

[Davemartin]

Where is my compensation for not being connected for 13 days?

[Chris-TalkTalk]

Hi Bannus,

If it's a badge from the community you don't need to do anything with it

Chris

[Bannus]

I have just had an email giving me a badge, what do I do with it please? 

[Bannus]

They send messages to phone saying will call at a time but never do. At a loss now, LP

[Debbie-TalkTalk]

Hi Bannus

I'm really sorry to hear this.

If you have a complaint raised then our complaints team will contact you to discuss this.

Are you experiencing a fault with your connection?