Connected to router but no internet

[mattjreid]

My router has had difficulties connecting since yesterday afternoon - now there is no internet at all.

I have tried restarting it. I have enclosed a screenshot of the router log. 

What should I try next?

[Chris-TalkTalk]

Glad to hear it's working again. I don't really know what caused the problem, everything looked OK from our side but switching the router off for 30 minutes forces the start of a new session which often resolves this type of issue. 

Chris

[mattjreid]

I switched it off for 35 minutes and initially the only server that would respond was google.com. ox.ac.uk - which is the nearest big server to me - and bbc.co.uk did not respond.

After 10 minutes I got a response from all of the above servers - so I think I have normal service again.

What do you could be the cause of those and how can I avoid it happening again?

[Chris-TalkTalk]

OK thanks. Could you switch your router off and leave it off for at least 30 minutes then switch back on and retest, please let us know how you get on

Chris

[mattjreid]

The colour is light blue. 

[Chris-TalkTalk]

Hi Matt,

Line test is passing and router appears to be connected to the Internet at the moment. What colour is the light on the router?

Chris