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on 22-12-2022 03:38 PM
Hope some can help to save me some building work!
We have internet package with TalkTalk which includes a landline, but we never needed that due to us using mobiles only.
We now want to connect a landline as we have an elderly relative moving in and she might need it in an emergency but when some build work was done a year ago, I cannot get to the BT socket at the wall, just have the wire from the socket to the DSL-3782, which is fine for the internet but I am struggling to find out if I can connect a landline telephone in any way to the DSL-3782, saving me knock part of a wall out to get to the BT wall socket, to connect the telephone there.
on 22-12-2022 04:56 PM
Hi
i think then, the only option would be to access the socket. If there is a filter at the main socket it would need to be removed or an extension lead connected to the socket.
Karl.
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on 22-12-2022 04:02 PM
As I remember it was a single wall socket with a dual port connector plugged in, the cable to the router was in one of the ports the telephone port was empty, best I can remember
on 22-12-2022 03:57 PM
Hi
if the cable to the router is only an extension, then you may be able to connect a female back-to-back adapter then connect a mircrofilter for a phone and router to connect into.
Difficult one to answer, not knowing if the original BT socket was an old style single port socket or the type with a dual port face plate, one for phone and one for router etc.
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 22-12-2022 03:55 PM
The idiot builder put a false wall in front of the BT wall socket and just left the line to the DSL-3782 router in, which was fine but now I need a landline and do not want to have to knock through the false wall. Was hoping i could connect a basic landline style phone to the DLS-3782 via an ethernet or something like that!
on 22-12-2022 03:50 PM
I am scratching my head a bit at the nature of the building works here? If you cannot access your phone socket then you cannot connect a phone, certainly not via the router.