I have just received a new Wi- Fi Hub( black box) which I have followed the instructions to connect it, but no Internet. I have been without Internet since last night.
Which make/model of router are you trying to use and how does it connect to the broadband/fibre/full fibre line? What does the light show on the router when it fails to connect?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
