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Broadband help

For queries about your TalkTalk broadband service.

Connectivity drop whenever electricity resumed

Satyamedatati
First Timer
Private Message TalkTalk

4 hours ago

Message 2 of 2

Hi all,

 

is anyone facing the network failure whenever the electricity power is resumed? I am experiencing this problem from last few times and no proper support i am getting from talk talk customer care. They do all basic checks and say no issues, the bot sara also not at all helpful. I am using talk talk from last 7 years almost, thinking is it better to change to another network?

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

3 hours ago

Message 1 of 2

When this happens what is the speed detected by the router (often initial dashboard area) and what is your minimum download speed?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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