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Broadband help

For queries about your TalkTalk broadband service.

Contacting TalkTalk

Mary77
First Timer
Private Message TalkTalk
Message 6 of 6

Has anyone got a phone number for TalkTalk on which you can SPEAK to someone rather than a text or WhatsApp . Every number I have tried leads me down a rabbit hole

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5 REPLIES 5

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 6

Hi @Chelseyward 

 

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Chelseyward
Newbie
Private Message TalkTalk
Message 2 of 6

My broadband is due to be turned on today but I have not received the internet box 

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 6

Hi Mary,

 

How are you getting on? If you do still need assistance we are happy to help

 

Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 6

If you want to give some details as to what your problem is, then TalkTalk can deal with it via this forum, you can always try the Service Centre on 0345 172 0088. 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

There's a useful search engine on the forum, @Mary77, which brings up this link if you put in words like "contact" etc:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

The 03451 720088 will give options to speak to different departments. Chat sometimes won't show up properly in some browsers / settings  so disable ad blockers/ enable pop ups or try another browser if in difficulty. 

 

Opening hours for each department are listed in a link from that page.

 

Gliwmaeden2, a fellow customer.