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Broadband help

For queries about your TalkTalk broadband service.

Contract ending

AndrewWard1
First Timer
Private Message TalkTalk
Message 3 of 3

My contract ends 05/02/2024.

do I need to give notice of any kind ?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi AndrewWard1

 

Your account does not automatically cancel you will need to speak to our cancellations team on 03451720088 we usually ask for 30 days notice.

 

Thank you.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Read these information pages, @AndrewWard1.

 

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

If you wait till the final month there shouldn't be early termination fees, but it's probably worth waiting until you receive their renewal offers by email before making any decisions. Also check out special offers on TT's own website and comparison websites. 

 

Whatever you decide, phone in.

 

03451 720088

 

To simply cancel you must phone. 

 

Renewals may be negotiated via Chat.

 

My Account offers tend to include extras that you may not actually want.

 

You can also simply stay on a rolling contract which kicks in automatically from the expiry date of your current contract. 

Gliwmaeden2, a fellow customer.
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