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Broadband help

For queries about your TalkTalk broadband service.

Cost of internet alone

Emeliad9
First Timer
Private Message TalkTalk
Message 3 of 3

Could you tell me why my bill has gotten so expensive for WiFi alone?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Emeliad9

 

You are on a very very old package where you are paying for line rental and broadband separately, your minimum term ended in 2017,   I would suggest you call the loyalty team on 03451720088 They will be able to see what options are available to reduce your bill. 

 

Regards.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

All details will be itemised in your bill in My Account, @Emeliad9.

 

Look at previous bills too for comparison. 

 

Check the End of Contract date, which would result in losing the discount for the service; any boost discounts would also expire.

 

Gliwmaeden2, a fellow customer.
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