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Broadband help

For queries about your TalkTalk broadband service.

Customer care promise

rijomm
First Timer
Private Message TalkTalk

Sunday

Message 3 of 3

Customer care promised a device replacement in 5 working days. But it’s 15th day, no replacement yet

Labels:
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 3

Hi @rijomm 

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

 

Thanks

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

Sunday

Message 2 of 3

You need to complete your community forum profile details, @rijomm, for forum staff to identify your account. 

 

They'll be back on here during the day (Monday to Friday) so look out for a response tomorrow. 

 

To complete your profile, go via your avatar; settings; drop down menu...

Complete Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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