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Broadband help

For queries about your TalkTalk broadband service.

DG8041W firmware

fouadvictor
First Timer
Private Message TalkTalk
Message 6 of 6

Greetings, I am looking for support, my DG8041W has firmware v1.05t and is constantly disconnecting and rebooting, I hear there is a higher software version that can fix this issue.

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5 REPLIES 5

Message 1 of 6

Hi Victor,

 

I'm glad to hear this and thanks for confirming 🙂

 

Thanks

 

Michelle

 

fouadvictor
First Timer
Private Message TalkTalk
Message 2 of 6
Thank you for your feedback and kind support, I have a replacement for my router today and so far it is working well...
 
Thank you again
Victor

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 6

Morning,

 

How are you getting on? Would you like us to send a replacement router?

 

Thanks

 

Michelle

 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi @fouadvictor 

 

Apologies for this.

 

We don't have new firmware for this router. I will need to send you a different router, would you like me to arrange this?

 

Thanks

 

Debbie

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ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

That router is no longer supported. The support team will likely arrange a newer model by way of replacement. Bear in mind that they won't pick this up before they are back online on Monday. 

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