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Broadband help

For queries about your TalkTalk broadband service.

DG8041W resetting due to kernel panic

07vegan
First Timer
Private Message
Message 7 of 7

I keep losing connection at various points in the day. The debug logs show that a kernel panic is causing the system to restart. 

DG8041W v1.05

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6 REPLIES 6

Message 1 of 7

Hi 07vegan

 

Thank you, please let us know how you get on.

 

Debbie

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Message 2 of 7

Thanks - confirmed I now have v1.06. I will mark as resolved in 24 hours if no further system shutdowns!

Message 3 of 7

Hi 07vegan

 

Thank you for updating your Community Profile.

 

I've made a change to the router firmware, please can you retest and let us know how the connection compares.

 

Thanks

 

Debbie

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Message 4 of 7

Thanks Debbie, this has been done now.

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 7

Hi 07vegan

 

Please can you update your Community Profile to include your name and TalkTalk landline number, we can then look into this further.

 

Thanks

 

Debbie

ferguson
Community Star
Private Message TalkTalk
Message 6 of 7

The support team here can fix this for you. Please make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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