TalkTalk Super Router Had frequent problems for the last week (and general problems for the last few moths) Green DSL led is on but Internet led is Red
Connecting to the SuperRouter shows the DSL is up (and phone line etc also works) But it cant see to get a WAN ipv4 address? Internet, Internet Connection page shows Internet_VDSL Access type VDSL IPv4 status: Connecting then Disconnected, then Connecting
Turning router off and leaving for 20 minutes (as suggested by Talktalk support) sometimes works
Its currently playing up again (Im on mobile data to post this message ...)
I'll order the router now, you should receive it within a couple of working days (it uses network authentication so doesn't require a username and password)
Technical Q - Does the router come pre-configured with the internal talktalk customer id and password, as I see no setting like that in my existing one. Or maybe thats 'old school' and it doesnt need one at it detects your customer info automatically from the telephone line it connects to
Maybe, but would that actually help ? As I say the DSL connection is fine its the exchange/isp end not giving it an ipv4 address that seems to be the issue
Line test is passing but I can see that there have been a lot of reconnections over the last few days. Are you experiencing any problems with your telephone service, any noise on the line?
Has just started working again ! Maybe the line test I did / requested a few minutes ago helped trigger it? But its so unreliable over the past week and cant understand why it keeps having these issues To repeat, the DSL connection is 100% fine - it something at the exchange / ISP end that is unable to give it a WAN ipv4 address for some reason
