Damaged External cable (broadband)

[Marychris]

 I need your assistance please, the external cable has been damaged (cut) accidentally while my husband doing some garden cleaning. Thank you.

[Chris-TalkTalk]

Hi Marychris,

We can usually get an appointment next working day or the day after, are you available for an AM appointment from tomorrow morning onwards?

Chris

[Marychris]

openreach visit please. Thank you

[Marychris]

AM if you don't mind.

I don't mind about the cost as long it will be fixed.

Thank you

[Debbie-TalkTalk]

Hi Marychris

Thanks for updating your Community Profile.

Please can you provide your availability for an engineer visit AM and PM?

Can you also confirm engineer charges

Engineer charges

[Marychris]

Updated.

[Michelle-TalkTalk]

Hi @Marychris 

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle