Broadband help

Ant1162 · 16 hours ago

Hi , got up this morning to find no lights on my router.....

I've done all the usual tests by unplugging, changing sockets etc, still no joy.

How do I get it replaced ?

Many thanks

Ant.

Karl-TalkTalk · 15 hours ago

You're Welcome 🙂

Regards

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Ant1162 · 15 hours ago

Hi Karl, that's fantastic.

Thank you.

Ant.

Karl-TalkTalk · 15 hours ago

Hi

A router has been ordered for you.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Ant1162 · 15 hours ago

Hi Michelle,

I've updated my information for you.

Ant.

Michelle-TalkTalk · 16 hours ago

Morning Ant,

Can you please update your community profile to include your:

Name
TalkTalk Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

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Broadband help

Dead router