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Broadband help

For queries about your TalkTalk broadband service.

Message 3 of 3

I am requesting a returns bag andlabels to return;

tv box, router, power sources, remote and cables

XXXX REMOVED FOR SECURITY REASONS

Cheshire

2 REPLIES 2

Staff

Message 1 of 3

Hi

Please update your 'Community Profile' to include your account number so that we can locate your details on our system.

Thanks

Karl.

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Message 2 of 3

@bernadette56, don't put any personal information that's going to indicate where you live etc in the public thread.

If you have completed your community forum profile details, staff will have all the information they need to identify your account and your address etc.

Go via your avatar; settings; drop down menu; complete as required in Personal Information. SAVE CHANGES.

Staff will respond during the day.

Gliwmaeden2, a fellow customer.