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Broadband help

For queries about your TalkTalk broadband service.

Faulty Router

garathmckeown
First Timer
Private Message

on ‎04-02-2022 09:42 AM

Message 6 of 6

Hi - My router has stopped working, it has a flashing orange light continuously.  Can someone please contact me urgently

0 Likes
5 REPLIES 5

Karl-TalkTalk
Support Team
Staff
Private Message
In response to garathmckeown

on ‎04-02-2022 10:33 AM

Message 1 of 6

Hi

 

Routers are usually delivered within 24-48hrs. often next day.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

garathmckeown
First Timer
Private Message

on ‎04-02-2022 10:25 AM

Message 2 of 6

Thank you, can this be posted next day delivery as I work from home and need this for Monday

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message
In response to garathmckeown

on ‎04-02-2022 10:24 AM

Message 3 of 6

Hi

 

All usual tests are clear, so no line issues showing. A router is on the way to you.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

garathmckeown
First Timer
Private Message

on ‎04-02-2022 10:11 AM

Message 4 of 6

Hi I have added phone number

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎04-02-2022 10:07 AM

Message 5 of 6

Hi

 

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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