For queries about your TalkTalk broadband service.
on 07-05-2023 03:10 PM
I cannot connect to the Internet as my Wifi-Hub router is constantly flashing Amber and then Amber/White, on the black fibre connection box all lights are solid green except for the Ethernet light which is off for the most part until briefly turning green. Losing my mind.
on 09-05-2023 08:33 AM
Hi Tuna5
Do you still need help with this?
on 08-05-2023 11:12 AM
Hi Tuna5
Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.
Thanks
Debbie
on 07-05-2023 04:48 PM
Add your account number / Talktalk landline number to your community forum profile details for TT staff to identify your account, @Tuna5.
They may respond to this on Monday.
You need to go via your avatar/name; settings; Personal Information. SAVE.
on 07-05-2023 03:40 PM
What happens if you connect a wired device such as a laptop or PC to the ONT in place of the Wi-Fi Hub, do you have internet access then?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?