Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Finer details

Goldie42
First Timer
Private Message

on ‎02-10-2022 11:17 PM

Message 2 of 2

Hi,

I am thinking of maybe investing in Sky Glass but know it needs an appropriate broadband service.

Currently I have Fibre 35 with you.

I was thinking I may need to upgrade, but I need to check a few things first that I cannot find on your website...

 

Given that I will be streaming video almost 100% of the time and some may well be in HD I wondered what the minimum spec service you would recommend would be. I also need to be sure there is no data cap as I know this amount of streaming will take a LOT of data.

I am also interested if you apply any throttling should the data usage exceed certain limits. Of course if I am streaming all my TV services, I do not want to find that at a certain point the service drops.

Also do you offer any guaranteed speeds or are they just quoted as averages?

 

Thanks

 

Colin.

0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎02-10-2022 11:42 PM

Message 1 of 2

The specifics of your speeds for the account you are on are detailed in Service Centre, @Goldie42.

 

Your speed won't be throttled and data download is unlimited (but subject to fair usage).

 

Read the Ts&Cs, linked at the foot of any TT page. 

 

For any new service / renewal  / upgrade you would need to get specific details by phoning up:

 

03451 720088 after 9am. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes
© TalkTalk 2026