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Broadband help

For queries about your TalkTalk broadband service.

Glasgow broadband down?

Richard56788
First Timer
Private Message TalkTalk
Message 5 of 5

Anyone else having issues?

Was working Saturday morning after storm on Friday but then just stopped. Router has flashing amber light. Connected but no Internet. 

Site says issues known but that's 2 days now without Internet.

 

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4 REPLIES 4

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Hi @Richard56788 

 

Apologies for the delay. Are you still experiencing a fault this morning?

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Message 2 of 5

Please start your own thread if you need support with this, @BigDave71.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Message 3 of 5

Bro I've had no Internet since mid day Friday other than an sms saying it would be fixed by 11pm yesterday. TT diagnostics just say the line is fine and nobody replies to my chat sessions. The least they could do is send updates. It's 2025 not 1995. My wife and I both work over internet from home and are dependent on it  (NW Durham)

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

There may be on / off disruption while they sort things out, @Richard56788.

 

Keep an eye on Service Status Dashboard:

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

 

Staff will be back on here after the weekend. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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