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Home Move nightmare

megan0009
First Timer
Message 2 of 2

Tried over a week to move Talk Talk broadband to new address. Hours on phone. Told glitch, escalated to back office and someone will call back, no one has. Trying to log in to account...try later due to technical issues. Phoned again, caller no. 25. Anyone any advice on how to get hold of anyone at Talk Talk who is in the escalation depot or can help..please?

 

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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi megan0009

 

Sorry that you are having problems.  

 

Unfortunately the only way to process a homemove is via our homemove team over the phone via  03451720088 

 

Apologies again for any inconvenience caused. 

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