ISP/ router is blocking my work VPN connection

[askinner79]

ISP/router is blocking my sophos VPN connection. 

[askinner79]

the VPN is working fine now thanks

[Debbie-TalkTalk]

Hi @askinner79 

I'm so glad to hear this, thanks for letting me know.

Debbie

[askinner79]

Its all working fine now. Thanks

[askinner79]

HI. Just tested and its all working fine now. Thanks for your help.

[Debbie-TalkTalk]

Hi @askinner79 

I've made a change to your firmware, please can you retest?

[askinner79]

Added my landline number and the VPN is IPSec

[Debbie-TalkTalk]

HI @askinner79 

I've made a change to your firmware, please can you retest?

Do you know the VPN Protocol/SW Version?

[askinner79]

IPSec I think its this! 

[Debbie-TalkTalk]

Hi @askinner79 

Please can you add your TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?