Broadband help

silvana1 · ‎10-04-2023

This problem with rain has been going on for a long while bur it can interrupt something serious

like banking or doing(paid) courses online What is inside of the house his in good order it must be something outside. Can you help me to fix it ? Thank you

Karl-TalkTalk · ‎13-04-2023

Hi

I've logged this out to BT Openreach for a Non Appointed engineer - Non appointed means the engineer will be dispatched to look at the line without requiring an appointment be made with you to visit your property.

Thanks

Karl.

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

silvana1 · ‎12-04-2023

Thank you I have done it

Debbie-TalkTalk · ‎11-04-2023

Hi silvana1

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

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Gliwmaeden2 · ‎10-04-2023

Add your Talktalk landline number / account number to your community forum profile details for TT staff to identify your account, @silvana1.

Go via your avatar/name; settings; Personal Information. SAVE CHANGES.

Staff reply during the day.

Gliwmaeden2, a fellow customer.

Broadband help

Internet disconnects as soon as it starts raining then it goes back on