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Internet speed

wgd66
Chatterbox
Message 2 of 2

I pay for the fibre65 but only get average 39 download and 11.4 upload at best. I used to get nearly 70mbs 

I have tried switching off the router for 20 mins that worked in the past but no longer works. The lowest I got was 4mbs

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Morning,

 

I've run a test on the line now which hasn't detected a fault, however I can see that the sync speed has dropped and there has also been re-connections on the line which can affect the speed. Does your main socket have a test socket please?

 

Thanks

 

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