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Internet stopped working

Stevenbellshaw
First Timer
Message 3 of 3

Hi my internet has stopped working. 

S Bellshaw
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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi

 

I'm showing services were ceased yesterday via an external order, have you asked another provider or BT etc to take over your services.

 

Thanks  

 

Karl.

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Skynet_TX
Community Star
Message 2 of 3

Hi @Stevenbellshaw,

 

What model of router do you have ?

What light(s) do you have showing on the router ?

Do you have both wired and wireless devices, have they all lost internet access ?

Do you have a landline phone, is that still working normally ?

 

The TalkTalk staff on this community will be able to help, they will hopefully be able to respond to this post tomorrow.

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