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Broadband help

For queries about your TalkTalk broadband service.

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Clarky-11
First Timer
Private Message TalkTalk
Message 3 of 3

Hi am just wondering if someone in here can help me cancel my contract please Everytime am on the phone I keep getting hung up on and doing live chat I keep getting passed backwards and forwards 

 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Clarky-11

 

Cancellations can only be done via the loyalty team,  So you are aware you are still in contract so there will be cancellation fees. 

 

Regards

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Sorry but cancellations can only be done over the phone. Even if you use live chat TalkTalk will want to phone you, so its best for you to phone and be specific that you want to speak to the Loyalty Team or Cancellations team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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